With Platinum WFM, it is easy to nurture valuable relationships.
Excellent contractor care takes planning, administration, governance, follow-up and support. Our help centre, dedicated team, efficient systems and effective processes hold your hand and the hands of your contractors throughout your relationship.
Our commitment to you:
To provide you with a pay-as-you-go Contractor Care solution
To provide you, your clients and contractors with premium services
To make your competition seem second rate by comparison because you have our services and they don’t
To make your contractors only want to deal with you because our seamless systems help show you care
To make your clients want more placements from you because our backend allows you to work efficiently and accurately
To make your business more enjoyable because we have your back and take care of the details
To understand your requirements and ultimately solve your problems
To empower your business for the success you and your clients deserve
Our Care Team provides you with a seamless onboarding experience that has a personal touch for your incoming contractors.
The Platinum and Platinum Plus packages both include the following:
We will provision bespoke software for your needs and the team to support you throughout
Customisable onboarding communications for your contractors
Full digital registration
Complete compliance checking
Electronic signatures
Visa compliance
Thorough WHS/OHS checklists
We know that efficient contracts management is crucial to the success of your business. Without a contract with your contractor, your client won’t pay you for your contractor’s time and a contractor won’t provide their services to your client for a fee.
We recognise that the timely signing of contractor contracts is critical to your contract recruitment business. Not processing contracts quickly leaves your contractor exposed to approaches for other contracts by your competitors.
Our superb service, responsive support centre and electronic systems work together to avoid this unwanted outcome.
Our team and systems will:
Select the best software for your contracting needs and provide the team to support you
Manage the full contract process
Complete electronic contracts management
Use your contracts or specially tailored contracts
Secure online signing systems
Contracts signing certificates
Secure data protection
Timesheets are like water to a river when contracting. Without approved timesheets, invoices can’t be sent to your client for time spent on services. Without accurate timesheets, you don’t have a viable business.
Our electronic timesheets, backed by our support centre following up on approvers and contractors, ensures that your currency is in the best of care to ensure the success of your contractor desk.
Let the Platinum WFM team provide all the support you need:
In consultation with you, we will tailor-make a timesheet software system for your business
Our Care Team will manage the approval process
Use the accessible branded portal for customised timesheets
Quick invoicing for improved cash flow
Our system will integrate with your other accounting software, including but not limited to MYOB and Xero
Efficient and accurate digital approval process
Reminders of unapproved invoices
Submit expenses for approval
We know that accurate timesheets are just the first step to hassle-free invoicing. Often you are paying a contractor before your client pays you. Invoicing your client as soon as a timesheet is approved dramatically improves your chances of prompt payment before you have to pay your contractors.
Our support centre, integrated systems and efficient processes allow us to invoice your client at the time of approval, allowing your contractor desk to thrive.
Let the Platinum WFM Care Team:
Manage complex invoicing processes
Tailor-make an invoicing solution for your requirements
Ensure timely invoicing for maximised cash flow
Check that your invoicing system is fully integrated with your other accounting software
Tax, governance and reporting are necessary parts of your business but can be daunting to the average recruiter. The Platinum WFM Care Team is highly experienced in processing contractor payrolls with Australia’s best recognised payroll system. Let us:
Manage your payroll process
Ensure 100% compliance with STP to the ATO (single touch payroll to the Australian Tax Office)
Create full payroll integration with your existing accounting software, such as MYOB and Xero
Accurate governance is a service available to all Platinum Plus clients. Once your business reaches a certain turnover threshold and governance becomes cumbersome or time-consuming, it is worth upgrading your Platinum package to include this non-negotiable business service:
The Care Team looks after the software required to manage governance
Full ATO reporting management (Australian Tax Office)
Payment of PAYG direct to the ATO (pay as you go)
Super clearing house management
Complete state payroll tax reporting
Being able to pull comprehensive reports quickly and easily will allow you to get an instant snapshot of the state of your managed contractor care situation. The Platinum Plus reporting option includes:
Configurable custom reports
Commissions and placement reports
Invoice and client reports
Configurable reporting analytics
Once your business reaches a certain complexity with many moving parts, you want the security of having full back up:
Full contractor help centre and service desk
Complete technical support and assistance
Total systems integration and configuration